Term and Conditions

Last Updated: [Insert Date]

Welcome to The Modern Femme Sales (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.cozystylejumper.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Customers

The Modern Femme Sales caters to sophisticated women who appreciate refined fashion with contemporary elegance. Our collections including Signature Edits, Occasionwear, and Wedding Guest Looks are designed for the modern woman who values quality, style, and effortless sophistication in her wardrobe.

2. Website Use

2.1 Eligibility

You must be at least 18 years old to make purchases through our website. By placing an order, you confirm you have legal capacity to enter into binding contracts.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining confidentiality and preventing unauthorized use. Notify us immediately of any security breaches.

2.3 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Use automated systems to extract data

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our Blouses & Shirts, Co-ords & Matching Sets, Dresses, and other collections. However, slight variations in color or texture may occur due to monitor settings. If a product differs substantially from its description, you may return it under our Returns Policy.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without notice.

3.3 Special Collections

Certain collections like our Holiday Shop or Wedding Guest Looks may have seasonal availability and specific return conditions as noted on product pages.

4. Orders & Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. This creates a binding contract.

4.2 Pricing

All prices are in GBP (£) and inclusive of VAT where applicable. We verify prices before processing but reserve the right to correct errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. For security, we do not store payment details.

5. Shipping & Delivery

5.1 Shipping Areas

We ship worldwide excluding Asia and certain remote areas. Contact us if unsure about delivery to your location.

5.2 Shipping Options

Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)

Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

5.3 Processing Time

Orders are processed within 1-2 business days before dispatch. Delivery times are estimates, not guarantees.

5.4 Customs & Duties

International customers are responsible for any customs fees, taxes, or import duties. These are not included in our prices or shipping costs.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• Unworn, unwashed, and in original condition
• With all tags and protective covers attached
• In original packaging

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns of:

• Final sale items (clearly marked)
• Certain Occasionwear pieces
• Personalized or altered items
• Some seasonal collections may have special conditions

6.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Package items securely with all original materials
3. Ship to: The Modern Femme Sales Returns Department, 19 King St, Nottingham, GB NG4D 5FR
4. Use a trackable service (return shipping at your expense)

6.4 Refunds

Refunds are processed within 5-10 business days of receiving your return, issued to your original payment method. Original shipping fees are non-refundable.

6.5 Exchanges

For exchanges (available for Workwear, Dresses, and most collections):

• Follow standard return instructions
• Include a note specifying desired exchange
• International exchanges may incur additional shipping charges

7. Intellectual Property

All content on our site including text, graphics, logos, and product designs is our property or licensed to us, protected by UK and international laws. You may not reproduce, distribute, or create derivative works without express permission.

8. Liability Limitations

8.1 Product Use

We are not liable for any injury or damage resulting from improper use of our products. Follow all care instructions provided with your items.

8.2 Website Availability

We strive to maintain uninterrupted access but cannot guarantee our site will always be available or error-free.

8.3 Maximum Liability

Our total liability for any claim related to your use of our site or products is limited to the purchase price of the items in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site with the effective date. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

12. Contact Us

For questions about these Terms and Conditions, please contact:

The Modern Femme Sales
19 King St, Nottingham, GB NG4D 5FR
Email: [email protected]